Part of Retail24

Privacy Policy

1. Introduction

Welcome to Retail24 Key! Your privacy is important to us, and we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable EU laws. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.retail24key.com.

2. Data We Collect

When you interact with our Website, we may collect the following types of data:

  • Contact Information: If you submit a form through our “Contact Us” page, we collect your name, email address, and message to respond to your inquiry.

 

  • Website Analytics: We use Google Analytics to track visitor behavior, such as page views, session duration, and interactions, to improve our website and user experience. This data is collected anonymously and does not personally identify users.

3. How We Use Your Data

We use your data for the following purposes:

  • To respond to your inquiries when you contact us via the contact form.

 

  • To send follow-up emails regarding our services, offers, and updates if you have given consent.

 

  • To analyze website traffic and user behavior using Google Analytics for website improvement.

4. Cookies and Tracking

Technologies
Our Website uses cookies to enhance your browsing experience and collect analytics data. When you visit our Website, you will be presented with a cookie consent banner allowing you to accept or manage cookies.

We use:

  • Essential Cookies – Required for the website to function properly.

 

  • Analytics Cookies – Used to track visitor behavior (Google Analytics).

 

  • Marketing Cookies – Used for personalized marketing (if applicable in the future).

 

You can manage or withdraw your cookie consent at any time through your browser settings or the cookie banner.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Consent (Article 6.1(a) GDPR): We will only process your contact details and send follow-up emails if you explicitly agree via the contact form.

 

  • Legitimate Interest (Article 6.1(f) GDPR): We analyze website traffic to improve our services and optimize the user experience.

6. Data Retention

  • Contact form submissions will be stored for up to 12 months unless you request deletion earlier.

 

  • Analytics data collected via Google Analytics is stored for 14 months, following Google’s default data retention policy.

7. Data Protection & Security

We implement security measures to protect your data from unauthorized access, loss, or misuse. However, please note that no online platform can guarantee 100% security.

8. Your Rights

As a user, you have the following rights under GDPR:

  • Right to Access: Request a copy of your personal data.

 

  • Right to Rectification: Request corrections to inaccurate data.

 

  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data.

 

  • Right to Restriction: Request limited processing of your data.

 

  • Right to Object: Object to data processing under certain conditions.

 

  • Right to Withdraw Consent: If you have given consent, you can withdraw it at any time.

 

To exercise your rights, contact us at monica.oen@retail24key.com.

9. Third-Party Services

  • We do not sell or share your data with third parties for marketing purposes.

 

  • Google Analytics processes data based on its own privacy policies. Read more about Google’s data usage here: Google Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:

Retail24 Key
monica.oen@retail24key.com
+47 958 00 415

Part of Retail24

Part of Retail24